Frequently Asked Question

How can I track my order?

Once your order is confirmed, you'll receive a tracking number via email or SMS. You can use this number to track your package through our website or the courier's website.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and sometimes even cash on delivery (COD). You can find all available payment options during the checkout process.

Do you offer warranty on your products?

Yes, most of our products come with a standard manufacturer's warranty. The duration and coverage may vary depending on the product. You can find warranty information on the product page or contact our customer support for details.

How do I contact customer support?

You can reach our customer support team via email - kgaservicecentre@gmail.com, phone - 6291117317, or live chat. Our contact details are available on the website's 'Contact Us' page. We're here to assist you with any queries or concerns you may have.

Do you offer installation services?

Yes, we provide installation services for certain products like TVs, air conditioners, and kitchen appliances. You can opt for installation during the checkout process, and our team will schedule it at your convenience.

Are your products energy-efficient?

We strive to offer a wide range of energy-efficient products to help you save on electricity bills and reduce your carbon footprint. Look for energy labels and specifications on the product pages for detailed information

What should I do if the product I want is out of stock?

If a product is out of stock, you can usually sign up for notifications to be alerted when it becomes available again. Alternatively, you can contact our customer support team to inquire about restocking timelines or alternative products.